top of page
FAQ
-
How long does it take to process my order?Answer: Upon the receipt of your order, we will process your payment, once the payment is confirmed, we will process your order. It will take about 5 days to process your order then we will ship your order.
-
What will happen if I don’t received my order?Answer: You need to be very careful in putting your shipping address, it must be complete. We will issue a full refund if you do not received your order after 7 days from scheduled date of delivery.
-
How do I make sure that I choose the right size?Answer: There are sizes options whenever you will make an order. The size according to the age of your child is indicated on the options, though it’s always safe to order 1 to 2 size bigger since kids grow so fast, especially babies, they literally grow 1 to 2 inches taller in matter of weeks. The bigger the size the chances that they can still use the item in the next couple of months for babies and couple of years for kids.
-
HOW TO ORDER?1. Find Your Desired Items (Details of each Item are in photo’s description; price, size, colours etc.) 2. Message us privately with your location & telephone contact. (It’s difficult to take orders from photo comments) 3. Send us Item Numbers OR Screen-shots (together with sizes/colours if applicable) 4. We will then confirm availability. 5. Delivery location: Arima – Shops of Arima, Trincity Mall, and Xtra Foods Arima Grand Bazaar P.OS – Excellent City Centre, The Falls at Westmall, Long Circular Mall, Aboutique Mall and Movie Towne Mall Chaguanas - Mid Centre Mall. San Fernando – Gulf City Mall Because we are located in the East Area, a delivery fee of $30.00 - $60.00 is required for any delivery that is in the South Area. Between the area of Arima and Port of Spain, a delivery fee of $15.00 - $50.00 would be required. Delivery would be on Weekdays at from 10am - 4pm / Saturday’s time may vary PLEASE NOTE: Items are not to be delivered to your work or home. TTPOST - additional cost $30 or $40 (depending on the item) and WILL require payment via bank deposit to ANY of the Republic Bank Outlets in Trinidad. SPED Couriers - additional cost $50 and you can pay cash on delivery. You will receive a tracking number for the package when I post and delivery takes about 2 to 3 days in Trinidad. SPED Courier is not available for Tobago. We offer FREE DELIVERY for purchases over $500.00
bottom of page